Privacy policy

Privacy Policy

Last Updated: September 10, 2026

At Elliza Stores Online, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

By using our website or placing an order with us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Order and transaction details

Device & Website Information

When you browse our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device information
Operating system
Pages visited
Website interactions
Referring website or source

This information helps us operate, secure, and improve our website.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange product shipping and delivery
Send order confirmations and updates
Provide customer support
Respond to questions and requests
Process payments through authorized payment providers
Improve our website, products, and services
Prevent fraud, misuse, and unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and where you have provided appropriate consent

3. Dropshipping & Fulfillment Partners

Elliza Stores Online operates using a dropshipping and fulfillment model for certain products.

To process and deliver your order, we may need to share relevant information, such as your name, shipping address, phone number, and order details, with suppliers, fulfillment providers, logistics companies, shipping carriers, payment providers, and other service providers involved in completing your purchase.

We only intend to share information that is reasonably necessary for the relevant business purpose.

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

Depending on the payment method you choose, your payment information may be collected and processed directly by the relevant payment provider.

We generally do not store complete payment-card details on our own systems.

Please review the privacy policy of the payment provider you use for additional information about how it handles your payment information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better shopping experience.

Cookies may be used to:

Remember shopping preferences
Keep items in your shopping cart
Understand website usage
Improve website performance
Provide relevant website functionality
Help with marketing and advertising where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share personal information with trusted third parties when necessary to operate our business and provide services to you.

These may include:

Shopify and technology service providers
Payment processors
Product suppliers and fulfillment partners
Shipping and logistics providers
Customer support providers
Website analytics and marketing service providers
Professional advisers
Government authorities or law-enforcement agencies where legally required

We do not intend to sell your personal information as a standalone commercial product.

7. Marketing Communications

If you have provided appropriate consent, we may send you information about:

New products
Special offers
Discounts
Promotions
Store updates

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Order-related and service communications may still be sent when necessary to complete or support your purchase.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

Processing and maintaining order records
Providing customer support
Maintaining business and financial records
Resolving disputes
Preventing fraud
Complying with legal and regulatory obligations

When information is no longer required, it may be deleted or securely disposed of where appropriate.

10. Your Privacy Choices

Depending on applicable law, you may have rights or choices regarding your personal information, including the ability to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a privacy-related concern or complaint

Some requests may be subject to legal or other applicable limitations.

To make a privacy request, please contact us using the details below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Elliza Stores Online

Email: [prashanthlouiz2026@gmail.com]

Website: www.ellizastores.online

WhatsApp No: +91 8438861426

When contacting us regarding an order or privacy request, please provide sufficient information for us to understand and respond to your request.

Your Privacy Matters ❤️

At Elliza Stores Online, we believe that a great shopping experience includes treating your information responsibly.

Thank you for trusting Elliza Stores Online.